DINING CANCELLATIONS 

high tea

  • If you need to cancel your dining booking, you will be given the option to reschedule for another date.
  • We require 48-hour notice of any number changes to bookings. Extra numbers under 48 hours notice will not be accepted to dine as seating is limited.

DINING REFUNDS

  • If we receive less than 48 hours’ notice of a reduction in booking numbers, we offer a $50pp refund to Luxe High Tea and $29pp for Petit and Chocolate High Tea for a reduction in number. The remainder is kept to cover food prepared, this will still be served to your group.
  • If you are wishing to increase your numbers in your booking, we require 48 hours’ notice to ensure we can accommodate seating and catering as all our food is freshly made. 
  • Bookings of 11+ people: the deposit is refundable up until 7 days before your booking. 
  • Last-minute bookings are non -refundable.

Gift Vouchers 

  • Vouchers purchased after 1 Nov 2019 are valid for 3 years.  If your voucher code isn’t working please call us to book in manually